HearSay Support

HearSay for iOS, by Chinchilla AI.

HearSay is an AI assistant for iOS. Type or talk to it, and it remembers what matters (memories, notes, reminders and lists) so you do not have to repeat yourself.

Contact: support@echelonagents.ai. Include your iOS version and what you were doing.

FAQ

How do I delete my account?

Delete it in the app, which removes your account and everything stored under it. Or email us from the address on your account and we will do it for you. See the Privacy Policy.

How do I clear what HearSay remembers?

In this version, deleting your account erases everything HearSay has stored about you, including memories, notes, reminders, lists and recaps. You can also email us to request it. Deleting single items is coming in a later version.

How do I report a bad or unsafe reply?

Use the report option on the reply in the app. You can also email us the details and approximately when it happened.

Is there a usage limit?

HearSay is free. Fair-use limits apply: if usage is unusually heavy in one day, Sophia will suggest picking things up again tomorrow.

Does HearSay use my microphone, Gmail or take payments?

HearSay uses your microphone only while you are in a voice conversation with Sophia; your audio streams live to OpenAI to produce her replies, and we don't store your voice recordings. HearSay does not connect to Gmail. HearSay is free. It does not take payments. See the Privacy Policy.

Can I turn off AI data sharing?

Yes. Go to Settings › Privacy › AI data sharing in the app.

Who processes my messages?

OpenAI generates voice and chat replies and writes summaries and memories. Details are in the Privacy Policy.

I can't sign in.

HearSay uses Sign in with Apple or Google. Email us with your device model and iOS version.